Sienna Orange Kanjivaram Saree

SHOP WITH CONFIDENCE

All our products are superior in quality and will meet all your expectations. Our quality guidelines are tailored to ensure that you receive a high quality product.We take extreme care and check each and every product before dispatching it for you.

Our quality assurance and warehouse teams check the products to ensure:

• Perfect quality fabric
• Excellent finish
• Stain-free and Wrinkle-free garments

Customer satisfaction is our #1 priority, so we have a very generous 2 day no-questions-asked return policy. Please read the full policy below. 

RETURN POLICY

1. We have a generous 2 day no-questions-asked return policy. If you are unsatisfied with your purchase for any reason, we will take it back. 
2. Please initiate returns by e-mailing us at Morethnics@gmail.com within 2 days (48 hours) from the date of receiving the product. Return request will not be accepted through any other medium like Facebook / Instagram chat/ Whatsapp chat or phone call.   
3. We will arrange for a courier to pick up the merchandise from your home. Customer is responsible for the cost of return shipping. 
4. Items to be returned must be unused, unworn, unwashed and undamaged. Return items will only be accepted in their original packaging, including: hangers, polyester bags, hang tags on garments, shoe boxes or dust bags. 
5. Refund will be processed in the form of store credit that can be used for future purchases on our store. Sorry, no refunds back to bank account or credit card. 
6. Please allow 3-5 business days after the product is received back to our warehouse in Hyderabad for processing of store credit. The store credit is valid for 1 year from the date of issue. 

Apart from condition reserved herein above, the following products shall not be eligible for return or exchange viz:

• Any product that exhibits physical damage to the product or is not in the original condition
• If the product is customized for you (e.g - lehenga with custom stitching or sarees with pico, stitched blouses, etc)
• If the Return or Exchange is requested after 2 days of receiving the shipment. 
• Products that are made to order (labelled as pre-order) are not eligible for return / exchange either. This is because these products are uniquely produced on-demand.  
• Multiple returns from the same customer are also not accepted within a short time frame. E.g - customers that order 3+ products within a month, only up to 30% of the total order value can be returned or exchanged. This clause is designed to prevent non-serious customers from trying out multiple products and abusing our generous return policy.   
• Orders placed using store credit (either part or in full) are not eligible for return or exchange.
• Orders placed using store credit (either part of in full) are not eligible for any discounts. 

SHIPPING POLICY

1. Orders once placed cannot be cancelled or modified for any reason